Privacy policy
Last Updated: June 25, 2025
This Privacy Policy describes how TUDI (“the Service”, “we”, “us”, or “our”) collects, uses, and discloses your personal data when you visit our website, use our services, or make a purchase on tudi.studio (hereinafter referred to as the “Service”), as well as in other situations where you contact us in relation to the Service (collectively: the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services – whether you are a customer, website visitor, or another individual whose data we have collected in accordance with this policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be posted on our website with the revised “Last Updated” date. We will take all actions required by applicable law.
How We Collect and Use Your Personal Data
To provide our Services, we collect personal data from various sources, as outlined below. The scope of data collected and used depends on how you interact with us.
In addition to the specific purposes described below, we may use your data to communicate with you, improve the Services, fulfill legal obligations, enforce the terms of use, and protect the Services, our rights, and the rights of others.
What Personal Data We Collect
Data collected directly from you:
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Contact details: name, address, phone number, email address
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Order information: name, billing and shipping address, payment confirmations, email, phone
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Account data: login, password, security questions
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Customer service data: any information you voluntarily provide when communicating with us
Some features of the Services may require specific data – if not provided, those features may not function properly.
Usage Data (collected automatically):
Collected through cookies, pixels, and similar technologies – including data on your device, browser, IP address, network connection, and activity on the Service.
Data from third parties:
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Technical and analytics providers (e.g., Shopify)
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Payment processors – data necessary to complete transactions (e.g., card number, bank details, billing address)
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Data from your interactions with our ads, emails, etc., using tracking technologies
How We Use Your Personal Data
Service delivery:
Order fulfillment, account management, shipping, returns, and other contractual purposes.
Marketing and advertising:
Sending promotional materials via email, SMS, or postal mail. Personalizing ads and offers. For EEA residents, processing is based on legitimate interest (Art. 6(1)(f) GDPR).
Security and fraud prevention:
Detecting unlawful activity, securing accounts. We recommend not sharing your login credentials with others.
Contact and service improvement:
Customer support, developing the Service, and maintaining our relationship – also based on legitimate interest.
Cookies
We use cookies to:
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Operate the Service and remember your preferences
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Analyze use of the Service
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Personalize content and ads
More about Shopify cookies: https://www.shopify.com/legal/cookies
You may block cookies in your browser settings, but this may affect the functionality of the Service.
Sharing Personal Data
We may share your data with:
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Service providers (e.g., payment processing, logistics, IT)
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Marketing partners
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With your consent – e.g., social media integration
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Within our corporate group
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In case of mergers, bankruptcy, or where required by law
| Data Category | Recipients |
|---|---|
| Identifiers (contact, account) | Service providers |
| Commercial info (orders) | Business partners |
| Network data (Usage Data) | Analytics, advertising |
| Geolocation data | Technical vendors |
We do not disclose sensitive data without your consent, nor use it for profiling.
Third-Party Sites and Services
The Service may contain links to external sites. We are not responsible for their privacy and security practices. Information you post on social media may be visible to others.
Minors
Our Services are not intended for minors. We do not knowingly collect data from minors. If you suspect that a minor has provided us with data, please contact us.
Data Security and Retention
While we strive to protect your data, we cannot guarantee “absolute security.” The data retention period depends on its purpose (e.g., order processing, legal obligations, dispute resolution).
Your Rights
Depending on your location, you may have the right to:
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Access your data
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Request deletion
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Request correction
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Data portability
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Restrict processing
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Object to marketing/advertising
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Withdraw consent
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File a complaint or appeal
You can also manage communication settings, including unsubscribing from promotional emails. You may still receive transactional messages (e.g., order updates).
We may ask you to verify your identity before fulfilling a request. You may also act through an authorized representative.
Complaints
You have the right to lodge a complaint with your local data protection authority if our response is not satisfactory.
International Users
Your data may be processed outside your country of residence. We use appropriate safeguards (e.g., EU Standard Contractual Clauses) to protect your data.
Contact
If you have questions or wish to exercise your rights, please contact us at:
For data protection purposes, we are the controller of your personal data, unless stated otherwise.